Shipping

We carefully prepare and dispatch every SENTA order so your products arrive safely and ready to wear.

Pre-ordered products ship by the date shown on the product page, in your bag and at checkout. Products marked coming soon are not on sale yet.

Processing times

Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Please ensure your delivery address is accurate and complete. SENTA is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delays

Delivery times may be affected by public holidays, severe weather, customs processing or circumstances outside our control. If your order appears to be delayed, please check the tracking information before contacting our customer service team.

Damaged or missing orders

If your order arrives damaged or does not arrive within the expected delivery timeframe, please contact us as soon as possible with your order number and any relevant photographs or delivery details. We will review the issue and assist you with the next steps.